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Apple devices

1.     Go to the App Store

2.     Search for “Ê®·ÖÁùºÏ²Ê”

3.     Select “GET” to start downloading the app

Android devices

1.     Go to Google Play

2.     Search for “Ê®·ÖÁùºÏ²Ê”

3.     Select “INSTALL” to start downloading the app

The Blackboard app is compatible with the following operating systems: iOS 9.0+, Android 4.2+ and Windows 10+.

The Blackboard app for Android and iOS was designed and built for phones, iPads running iOS 9.0+, and Android tablets running 4.2+.

The Blackboard app for Windows is compatible with tablets and phones and looks a bit different than the iOS and Android versions.

Parents/guardians

1. Tap to select the “Student Info” icon
2. Enter your Login ID (your login ID is the email address associated with your Q ParentConnection account)
3. Enter your password (check the email address associated with your Q ParentConnection account for an email containing a temporary app password, sent at the beginning of the school year. If you cannot find this email, or have changed your email address in Q ParentConnection, follow the steps below to retrieve a new app password.)

Students

Students can log in with their Q Student Connection login PIN and password.

1. Tap the settings button

2. Select "Log out"

As long as you open your Blackboard app once every 60 days, the app will not log you out. 

Yes, you can be logged into more than one device at the same time.

Confirm that the email address registered in Q ParentConnection is the same one that you are using as your Login ID. If the issue still occurs, contact your child's school and front office staff can confirm that web access is activated under Q ParentConnection, or activate this feature.

All changes made in Q may take up to 24 hours to impact the mobile app.

Parents/guardians can reset their passwords by typing in their user name and clicking "Forgot Password?"

Students use the same password for the app that they use for Q StudentConnection. If you are a student and have forgotten your password, contact your school's front office staff and they will assist you.

Parents/Guardians can change their Login ID by updating their email registered in Q Parent Connection.  All changes made in Q may take up to 24 hours to impact the mobile app.

Students cannot change their login PIN.

You will need to update your information in Q Parent Connection since the app is directly tied to Q Parent Connection. All changes made in Q may take up to 24 hours to impact the mobile app.

Verify child’s information on Q Parent Connection. If parents/guardians are unable to resolve the issue, contact the school’s front office.

All changes made in Q may take up to 24 hours to impact the mobile app.

Yes, student accounts should show up automatically once the parent is logged into the app. If a child’s profile is not linked automatically, contact the school’s front office.

All changes made in Q may take up to 24 hours to impact the mobile app.

No, parents/guardians will need to retrieve a temporary password by typing in their new Login ID and clicking “Forgot Password.”

1.     Blackboard will e-mail parents/guardians a new password

2.     Use the new password to log into the app
 
Once logged in, users can change their passwords under their account settings

No, the mobile app will keep you logged in with the old password.

1.     Click on “Activity Stream”

2.     Select “Settings”   

3.     Select the school(s) to be added to the activity stream

4.     Check on the items you would like to follow for each school

Yes, the mobile app is available in over 60 languages. The language of the app comes from your device's operating system, not your Blackboard Learn language preference. Language settings affect the app interface, but not course content.

Settings / Select Language

1.     Click on “Calendar”

2.     Select “Settings”
3.      Select the schools to follow and calendars will automatically sync with the app.

1.     Click on “Calendar”

2.     Select “Settings”

3.     Select “Colors” and personalize your selections. Users can assign colors to the different school calendars

Parents/guardians can view their children’s grades, assignments, class schedule, attendance record, and cafeteria balance.

The app does not reflect real time information. The app is updated nightly and any changes made in Q may take up to 24 hours to impact the mobile app. Data provided on Q will be the most accurate information.

1.     Click on the student profile

2.     Click on “Classes”

3.     Click on each of the classes to view class assignments and attendance

Once you click on the student profile, the cafeteria balance is shown on the first page. If you click on “Cafeteria Balance” the app will take you to Q Parent Connection where you can add funds to the balance.

Ê®·ÖÁùºÏ²Ê will automatically upload your child’s student photo once a year in the fall. New students enrolling into a school after the initial enrollment period will not have a photo uploaded until the next school year.

1.     Click on student’s profile

2.     Select photo icon

3.     Select from options to view, take, choose, or remove an existing photo

• Attendance
• Assignments
• Class grade drops below a certain threshold
• Assignment grade/overall grade drops below a certain threshold
• Grade has been updated by the teacher
• Teacher has posted a new assignment
• Cafeteria lunch balance drops below a certain threshold

This applies to Denali Montessori and Eagle Academy and kindergarten students using standards.

Standards and behavior grades are not displayed within mobile app at this time. 

Past terms will display final grades for that term without percentages.

Current terms will display currently earned grades with percentages.

1.     Click on "Notifications"

2.     You will see "Academic Alerts" that are push notifications that pop-up on your mobile device.

3.     Select "Setting"

4.     Manage alerts by turning “On” or “Off”